Refund Policy

SocialGS is operated and sold by Yonatan Larden, a sole proprietor trading as "SocialGS" ("we", "us"). Our order process is conducted by Stripe, which handles billing, payments, tax and payment-related customer-service inquiries — including refunds and chargebacks — on our behalf.

30-day money-back guarantee

You may request a full refund of any purchase within 30 days of the transaction date, for any reason. This applies to both the one-time Personalized Growth Plan and to the most recent payment on a Growth Coach subscription.

How to request a refund

• Email support@socialgs.com from the address used at checkout, or use the billing link in your payment receipt email.
• Include your order or transaction reference if you have it. No explanation is required.
• Approved refunds are returned to the original payment method. Processing usually takes 3–10 business days, depending on your bank or card issuer.

Subscriptions and cancellation

You can cancel a Growth Coach subscription at any time. After cancellation you keep access until the end of the period you already paid for, and you are not billed again. Refunds outside the 30-day window are at our discretion and may be granted for duplicate charges, billing errors or extended service outages.

Exceptions

We may decline a refund where there is clear evidence of abuse — for example repeated purchase-and-refund cycles on the same account, or use of the Service in breach of our Terms of Service. Nothing in this policy limits any statutory refund or withdrawal rights you may have under consumer law.

Contact

Questions about a payment or refund? Email support@socialgs.com and we will respond within 2 business days.